Return and Refund Policy
At Sacred Leaves, we value Substance Over Status. If our products do not meet the standards of quality we promised, we want to make it right with a straightforward, "Shoulders-Down Relief" process.
1. 30-Day Integrity Guarantee
If you are unsatisfied with your purchase for any reason, you may request a return or refund within 30 days of receiving your order. We believe in our clinically validated formulations, but we respect that every body is different.
2. Eligibility for Returns
Quality Issues: If a product arrives damaged or does not meet the pharmaceutical-grade purity promised, we will provide a full refund or replacement at no cost to you.
Unopened Products: For a standard return, items must be in their original, unopened packaging to ensure safety and hygiene standards.
3. The Refund Process
Once your return is received and inspected by our quality control team, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 7–10 business days.
4. Non-Refundable Items
Opened bottles (unless there is a verified quality defect).
Digital gift cards or educational materials.
Shipping costs (unless the return is due to our error).
5. How to Start a Return
To initiate a return, please email info@sacred-leaves.com with your order number and a brief explanation. We value your feedback as it helps us maintain our commitment to continuous improvement and clinical excellence.